Privacy Policy

Effective Date: February 17, 2026 | Last Updated: February 17, 2026

1. Introduction

DriveSync ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase or use our software.

2. Information We Collect

Information You Provide:

• Email address — Used for purchase confirmation, license delivery, and support
• Payment information — Processed securely by our payment provider (Lemon Squeezy); we do not store your payment details
• Support correspondence — Messages you send to our support team

Information Collected Automatically:

• License key — Used for activation and validation
• Machine fingerprint — A hashed hardware identifier (combination of MAC address, CPU info, OS info, hostname) used to prevent unauthorized use. This is not personally identifiable.
• Activation timestamps — When your license was activated and last validated

Information We Do NOT Collect:

• Your files, folders, or scan results — DriveSync processes files locally on your device
• Browsing history or personal data beyond what's listed above
• Usage analytics or behavioral tracking

3. How We Use Your Information

We use your information to:

• Process your purchase and deliver your license
• Validate and activate your software license
• Provide customer support
• Send important product updates or security notices
• Prevent fraud and unauthorized use

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage & Security

We implement appropriate technical and organizational measures to protect your data:

• All data transmission uses HTTPS encryption
• License activation data is stored locally on your device in: ~/Library/Application Support/com.drivesync.app/
• Payment processing is handled by PCI-compliant providers
• We retain your data only as long as necessary to provide our services

5. Third-Party Services

We use the following third-party services:

• Lemon Squeezy — Payment processing and order management
• Vercel — Website hosting

These providers have their own privacy policies governing their use of your data.

6. Your Rights

You have the right to:

• Access — Request a copy of the data we hold about you
• Correction — Request correction of inaccurate data
• Deletion — Request deletion of your data (subject to legal requirements)
• Portability — Request your data in a portable format

To exercise these rights, use our contact form.

7. Cookies & Tracking

Our website may use essential cookies for functionality. We do not use advertising cookies or third-party tracking scripts.

8. Children's Privacy

DriveSync is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your data may be processed in the United States or other countries where our service providers operate. By using DriveSync, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our website. Continued use of DriveSync after changes constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions or to exercise your rights:

• Support Form: drivesync.app/#contact
• Response Time: Within 24 hours